Russian Post is accelerating the transition from paper to digital: in 2025, more than 2.5 million envelopes passed through its digitization service. The service is already operating in 17 cities and continues to expand.
Now letters do not necessarily have to be waited for — they can be received in electronic form. Incoming correspondence first arrives at processing centers, where it is scanned and uploaded to a personal account or mobile app.
For businesses, this is also an automation tool: scanned documents can be sent directly to electronic document management systems — without manual processing.
The paper originals do not disappear immediately, however: they are stored for one month. During this time, they can be requested and then disposed of by the client's decision.
The service is available not only to companies, but also to private users. It currently operates in major cities, including Moscow, St. Petersburg, Yekaterinburg, and Novosibirsk, and in 2026 it is planned to be scaled further.
Russian Post notes that demand for digitization is growing: more and more letters are being converted to electronic format immediately, and the service itself helps speed up work with documents and reduce the burden on paper document workflow.
Read more on the topic:
