From August 1, 2026, updated rules for submitting readings from individual water meters will come into force in Russia. Information on consumed water must be submitted monthly between the 20th and 25th.

If data is not submitted within the specified period, for the first three months, charges will be based on the average monthly consumption over the past six months. If readings are not provided for more than three consecutive months, the management company will automatically switch the apartment to payment according to the regional standard with an increasing coefficient. The amount on the bill may increase significantly.

The main official channels for data submission are the personal account on the management company's website, the GIS ZhKKh portal, and the "Gosuslugi Dom" mobile application. Banking applications are considered an additional method and do not guarantee data registration in mandatory accounting systems. Traditional methods – calling a dispatcher or a paper note – are retained as auxiliary, mainly for elderly and less mobile citizens.

If the system detects an anomalous increase in water consumption, the dispatch service has the right to request photo verification of the readings from the meter display. In the absence of confirmation, an inspector may be sent for an on-site inspection. Damage to the glass or body of the meter, as well as violations of the integrity of the seals, will automatically lead to a switch to calculation by standard.

From August 1, the structure of payment documents changes. The lines "Maintenance of common property" and "Current repairs" are now separated, allowing for a more detailed breakdown of expenses. Bills must arrive no later than the 5th day of the month following the billing period. Utility services must be paid by the 15th of the month.

Special attention should be paid to the calibration deadlines for metering devices. If the calibration date is missed, the meter readings will be annulled, and you will automatically be switched to payment by standard. If a specialist is refused entry, an increasing coefficient will be applied to the bill amount. You can check the relevance of calibration data in the state system "Arshin" or in the device passport. It is recommended to make payments two to three days before the deadline to avoid delays in crediting. Apartment owners should clarify the current methods and deadlines for data submission with their management companies in advance, and also double-check their personal account number.