Specialists from Samara State Medical University (SamSMU) have developed a specialized module for a digital platform to monitor the quality of medical care, focused on dental clinics.
The Digital Quality Management System (DQMS) is a software with a virtual assistant (chatbot) designed for heads of medical organizations and specialists in the quality and safety of medical activities. The platform was developed at the end of 2024 in collaboration with the IT company "High Technologies."
Currently, the development of a specialized module for organizations providing dental care has been fully completed. After the platform was implemented in more than 40 dental clinics, the level of staff involvement in quality assurance processes increased by an average of 50%. The number of identified adverse events has increased significantly, and all of them have been investigated, which directly affected the improvement of the quality and safety of care.
In the first half of 2025, it is planned to create modules based on the DQMS for other areas as well — cosmetology and ophthalmology clinics, and then for multidisciplinary medical institutions.
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