The Russian logistics company SDEK has informed customers about the return to normal operations. The operator's working servers have been restored after a week-long failure. This was reported by the company's press service.
Despite a number of remaining minor problems, the operator's website and mobile application are fully functional. The operation of offices for individuals and legal entities has been restored.
Shipment movement has resumed, most of the delayed parcels have been delivered, and we plan to deliver the remaining ones in the near future.
SDEK has also resumed accepting shipments by couriers with some restrictions. Special tariff conditions are not yet in effect.
The start of accepting applications after the elimination of technical problems began on June 2. If the application was sent earlier, customers were asked to duplicate it.
The company notes that shipments with the "Reverse" and "Client Return" services are still not accepted. Delivery to parcel lockers (automatic terminal for receiving and sending parcels) is also not yet carried out.
As a reminder, the global failure occurred at SDEK on May 26. The operator's work was stopped due to a hacker attack and restricted access to databases. It took the operator a week to fix the problems.
Earlier www1.ru reported that the global failure was partially eliminated, SDEK is returning to work.
Read materials on the topic:
Parcels are waiting for the addressee: SDEK has not eliminated the cause of the global failure
Global failure: SDEK has not been delivering parcels to Russians for more than a day
SDEK is back in operation: the ability to track parcels on the website has been restored
Now on home
Start of deliveries scheduled for 2027
Over 51,000 new motorcycles were sold in Russia in 2025
The car will take at least a year to assemble
The application's audience has reached 20 million users
The model will be included in the list of cars for taxis, price - from 2.25 million rubles
All parking lots of the "Administrator of the Moscow Parking Space" are connected to the service
The cars will be supplied to the Moscow Transport Service Directorate
Deliveries to India may begin in 2028
The technology provides automated search for all types of defects in power units
The plane flew 500 km, accelerating to 425 km/h
The plant stated that the information about the termination of purchases for models 6 and 8 is not true
Scientists are using the "Ekran-M" installation