The United Press Service of the courts of St. Petersburg reported on a case in which a Russian won a lawsuit and received more than 34 million rubles for a defective Genesis car.
The buyer bought a 2018-made car on the secondary market in November 2021 for 2.98 million rubles, at the time of purchase there was a four-year warranty from the manufacturer.
During the third year of the warranty period, there were defects that prevented its full operation, namely: the left rear seat adjustment buttons failed, an airbag error lit up, the trunk does not always open from the button and the key. The man turned to the official dealer for warranty repair of various defects.
After 35 days (more than the stipulated 30 days) of repair at the official dealer the car was returned to the owner (on December 30, 2021) allegedly in a working state, but for the holidays the left rear seat again stopped adjusting. The man turned the service again, but he was told that he would have to wait. After which the plaintiff went to court.
The court recovered from LLC “Ellada Intertrade” in favor of Korogod the cost of the car in the amount of 2,980,000 rubles, losses in the form of a difference in the cost of [new and used] cars 10,998,000 rubles, a penalty for delay in satisfying the requirement for a return of the cost of the goods in the amount of 8,500,000 rubles, a penalty for delay in satisfying the requirement for a return of the cost of the goods in the amount of 0.5% of the cost of the corresponding product 15,740,000 rubles for each day of delay until the date of execution of the court decision, compensation for moral damage in the amount of 50,000 rubles, a fine in the amount of 11,264,000 rubles, expenses for paying the appraisal of the market value of the car in the amount of 8,000 rubles, expenses for paying the court examination in the amount of 26,000 rubles, expenses for paying the repeated court examination in the amount of 100,000 rubles, expenses for paying the services of a representative in the amount of 60,000 rubles, expenses for paying the state duty in the amount of 45,500 rubles.