Artificial intelligence technologies can optimize up to a third of routine operations in the office environment, which opens the way for enterprises to multi-billion dollar savings. According to a study by the analytical company "Infomaximum", the introduction of neural network solutions will allow Russian businesses to save up to 4.13 trillion rubles annually by automating repetitive processes.
More than 30% of employees in the administrative sector are involved in tasks where algorithms can replace human labor. The most promising areas are customer support and data analytics. Digital assistants will not only reduce labor costs, but also speed up the execution of standard operations.
The predicted reduction in time costs reaches 50%, and the number of errors will decrease by 70%. For example, in the insurance sector, automating the processing of applications will save 30% of resources, and in HR departments, the burden on specialists will decrease by 23%.
Industry case studies confirm the effectiveness of technologies. Yandex Market reported a 15% reduction in operating costs after the integration of neural networks. Employees began to follow the recommendations of algorithms 60% more often. MTS noted that the automation of HR processes reduced the time to search for information to 1–3 seconds, freeing up to 4 hours per month for each employee.
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