The Bank of Russia has obliged banks to disclose to clients the reasons for blocking cards and restricting access to remote services. This is stated in the regulator's information letter.
Banks should not only indicate the grounds for suspending operations, but also explain the procedure for restoring service. According to the Bank of Russia, many clients face the fact that they do not understand the reasons for the blocking and do not receive clear instructions. An analysis of appeals showed that credit organizations often do not provide complete information about the nature of the restrictions and the legal grounds for their application.
The regulator recalled that banks are obliged to refer to specific norms of federal legislation — Law No. 161-FZ "On the National Payment System" or Law No. 115-FZ on countering the laundering of proceeds from crime and the financing of terrorism. The simultaneous application of restrictions under both laws without sufficient grounds is considered unacceptable.
The Bank of Russia stated that it will continue to monitor how credit organizations comply with these requirements.
Read materials on the topic:
Banks Are Increasingly Blocking Russians' Cards: Expert Gives Advice on How to Avoid This
Now on home
Герой России Гарнаев: никто из профессионалов о возобновлении производства на КАЗ всерьёз не говорит
Система отслеживает спутники на высотах до 50 000 км и ведёт за ними наблюдение
The armored vehicle is equipped with a KamAZ-740.35-400 diesel engine with a power of 400 hp.
Constant improvements in avionics, weapons and tactical capabilities will make the aircraft a flexible response to future challenges
The exterior of the KamAZ-54901 features fairings on the cab and chassis for fuel economy
Fighters are in demand both domestically and abroad
Tyazhpromexport and Venezuela Agree on Plant Revival
The company not only completed the state order, but also quickly mastered the production of AK-12K for special forces
Experts have developed a photogrammetric complex with a resolution of less than 1 cm
