Catching offenders: Kicksharing services in Russia and Belarus create a unified Telegram bot

Major kicksharing services in Russia and Belarus have launched the Telegram bot "Scooters: Public Control." The program will help collect reports related to violations by users of personal mobility devices (PMD).

To send complaints to the bot, it is not necessary to provide a phone number. In the menu, you need to select the country, city, and category of violations. These include: improper riding, dangerous parking, and service malfunctions.

Next, you need to describe the type of violation, specify the name of the kicksharing operator, the scooter number, and the address where the violation was recorded.

The bot will determine which service the e-scooter belongs to:

After reviewing the complaint, the PMD violator will be fined. The account of an unscrupulous user may be deleted from the service application without the right to further rent e-scooters.

The complaint service has been operating in test mode since April of this year in 87 cities in Russia and in Minsk. During this time, 1.5 thousand reports of violations were received. Most often, they concerned improper parking, riding in pairs, and minors riding PMDs.

It is worth noting that the Russian authorities have submitted a bill providing for fines for PMD drivers for violating traffic rules. The initiative is currently under revision.

Earlier, www1.ru reported that the e-scooters that returned to the streets of Moscow received numbers.

Read more on the topic:

No control over e-scooter riders yet

Ridden too far: Russia may create a police force to control e-scooter users

E-scooters in Moscow will be slowed down when riding in pairs