The National Council of Financial Market asked the government to change the rules for call labeling. According to "Vedomosti", financial organizations want to remove the requirement to conclude a separate agreement with a telecom operator. The NSFR believes that the labeling of incoming calls is already enshrined in the Law "On Communications" as an obligation of operators, so it should not become a separate paid service.
Currently, operators offer companies to conclude separate agreements and pay about 25 kopecks for each call attempt for labeling. For banks and other financial market participants, this could become a significant burden: according to NSFR estimates, the total industry costs could reach approximately 20 billion rubles per year.
Banks support the council's position. Sberbank considers a separate agreement redundant, VTB says that the changes would help eliminate the contradiction between the law and the government decree, and T-Bank emphasizes: the measure, introduced to protect citizens from fraudsters, should not be paid for by those who make legitimate calls to clients.
Telecom operators do not agree with this approach. MTS, T2, and Beeline state that there is no legal conflict, and the labeling itself requires costs: for infrastructure, verification of call initiators, data processing, and interaction between networks. In their opinion, companies that massively call clients should pay.
Lawyers admit that the dispute may indeed stem from a conflict between the law and subordinate regulations. Possible compromises include simplifying the procedure, free labeling for socially significant calls, or state regulation of tariffs.
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