Fraudsters' Database Under Enhanced Protection: Central Bank Introduces New Verification Stage

Without client feedback, no exclusion decision is made

The Bank of Russia has tightened the procedure for exclusion from the database of fraudulent operations. As of May 2, simply submitting an application is no longer enough – banks are now required to additionally verify such requests through the client themselves.

How it works: if a person requests to delete a record, the Central Bank sends a request to the bank. The bank must contact the client and directly clarify whether they consider the operation fraudulent. Only after this does the bank respond to the regulator, and a decision is made based on that response.

In essence, this is protection against "back-pedaling," when dubious operations are attempted to be removed from the database ex post facto.

In parallel, another rule is in effect: since the beginning of the year, banks can block the crediting of funds if there are signs of a fraudulent transfer – based on Central Bank data.

The application submission procedure has also been clarified. If the appeal is made through a representative, it must be submitted through the client's bank. And when submitting through the Central Bank's website, it is now possible to specify the details of an invalid passport – this helps the system correctly identify the person, for example, after a document change.

As a result, the regulator is making the system stricter: fewer formal applications – more real verification and client contact.

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Sources:
Tass agency

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