You can now check your "Troika" balance even on social networks. Maxim Liksutov, Head of the Moscow Department of Transport, announced the launch of the functionality in the Alexander chatbot, which is available on popular social platforms, messengers, the website, and the "Moscow Metro" application.
With this feature, users can check their "Wallet" balance in a few clicks, find out about valid tickets, and see pending top-ups. To use the service, the card must be linked to the application's personal account.
The chatbot automatically provides information on the card after entering the phone number to which it is registered and confirming the action with a code from SMS. After that, the service shows all cards registered to the specified number, with brief information about each.
For example, an active card with a balance of 228.6 rubles, another active card with 98 rubles in the "Wallet", a canceled card with a zero balance, and an active card with 160 rubles may be displayed. Users can select a specific card in the dialog with the bot for more detailed information.
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