The new life situation "Free Legal Aid," launched on "Gosuslugi," will help socially vulnerable categories of citizens resolve issues related to ensuring the rights of orphans, the appointment and recalculation of pensions, and the provision of subsidies for housing payments to low-income individuals, according to Deputy Prime Minister — Head of the Government Staff Dmitry Grigorenko.
The new service allows you to sign up for a free consultation with a lawyer. The service operates in every region of the country and will help you find the address of the nearest state legal bureau, as well as suggest a convenient time to visit.
Thanks to life situations, people spend a minimum of time solving their issues — they visit authorities less often and fill out fewer documents. They also receive a ready-made action plan and comprehensive information on how to resolve their issue. This comprehensive approach is very important for people who need legal protection. The "Free Legal Aid" life situation has been launched on the public services portal to provide socially vulnerable citizens with legal support quickly and safely.
The service allows you to receive the entire range of necessary legal services in one place without оформление лишних документов и визитов в инстанции. Гражданину достаточно описать свою проблему, а заявление на предоставление помощи будет заполняться автоматически на основе данных, которые уже есть в государственной системе. По итогу гражданину станет доступна консультация профессиональных государственных юристов, которые при необходимости составят правовые документы для защиты интересов гражданина в суде.
The service also indirectly solves other problems.
The new life situation will help citizens avoid fraud associated with the provision of free legal aid. Now it will be easier for people to find reliable state legal bureaus and use their services.
The service is available in the catalog of life situations on the main page of "Gosuslugi". It should be noted that the catalog already includes 37 federal life situations, each of which combines an average of 17 public services united by one topic. There are plans to launch another 33 federal life situations by the end of 2025.
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