The merged company Wildberries and Russ are launching the WB Track service on March 10, which will allow customers to send parcels between order pickup points (Pvz).
The service is available in test mode in 100 Wildberries Pvz in Moscow and other regions of Russia. In the coming months, the service is planned to be extended to the entire network of marketplace pickup points across the country.
To send a parcel via WB Track, the customer needs to visit the nearest Pvz, inform the manager of the address of the final pickup point, assess the value of the investment and specify the recipient's data. After measuring the parcel, the manager will announce the cost and delivery time, and then send the customer a notification to confirm the data and pay through the personal account in the Wildberries application.
Delivery times and costs depend on the direction and size of the shipment. For example, delivery from Moscow to St. Petersburg will take one day, and to Khabarovsk - about eight days.
Detailed information about the operation of WB Track, a list of participating Pvz and shipping conditions can be found in the Wildberries mobile application or on the company's official website.
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