A Robot Replaced Dispatchers: AI Took Over 60% of Routine Work at AgroSignal

The digital assistant operates 24/7 and stays connected even when external internet is down

Russian company AgroSignal, developing a digital platform for managing agricultural enterprises, has launched a pilot project to implement an agent-based AI assistant.

The new digital assistant is capable of taking over up to 60% of the operational workload of dispatch and engineering services. It works around the clock and remains available even when external internet access is restricted — communication is maintained via the domestic messenger Max (voice and text messages). The remaining 40% of dispatchers' time is reallocated to more complex tasks, which increases labor productivity without expanding staff or paying for night shifts.

Unlike public chatbots, the new assistant is focused on performing specific actions. It connects directly to reports and data within the enterprise: it compiles summaries on equipment output, checks the reliability of fuel sensor readings, tracks downtime, and responds to abnormal situations. The bot follows context and does not lose the thread of previous dialogues. According to Vladimir Korshunov, Director of Strategic Development of the platform, in response to an agronomist's request for the best tractor-and-plow combination by efficiency in 2025, the bot produced a ready analytical solution, comparing fuel consumption and productivity of different models.

Korshunov also noted that the service helps company managers respond promptly to equipment malfunctions, incorrect fuel consumption, and calculation errors, eliminating the need for constant phone calls. At the same time, artificial intelligence does not remove the manager's responsibility: the final decision remains with the human.

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