«Priority service» doesn't work: the owner of the new Lada Aura was denied out-of-turn service at the Lada service

AVTOVAZ promised "special" service for owners of premium cars

Journalists of the Drom.ru portal bought a Lada Aura and, after discovering the first problems, contacted the Lada dealer center, but the car center refused to provide them with out-of-turn service.

Zhanna Vorobyova, Head of Marketing at AVTOVAZ, stated that Lada Aura will be serviced by regular car dealers, but to higher standards — not like Vesta cars.

She also noted that Lada Aura owners will receive a "priority line" — a premium technical support line, and when purchasing, a whole support program will be automatically connected with the car.

At the same time, journalists were informed that it is possible to make an appointment at the service center only two weeks in advance. And you should come in the order of the general queue. The press service of AVTOVAZ did not comment on this situation.

Earlier www1.ru reported that AVTOVAZ announced a discount of 300 thousand rubles on the new Lada Aura under one condition.

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