Journalists from the portal Drom.ru bought a Lada Aura and, after discovering the first problems, contacted a Lada dealership, but the car center refused to serve them out of turn.
Head of Marketing at AvtoVAZ, Zhanna Vorobyova, stated that Lada Aura would be serviced by regular car dealers, but to higher standards — not like Vesta cars.
She also noted that Lada Aura owners would receive a "priority line" — a premium technical support line, and a whole support program would be automatically connected when buying the car.
At the same time, the journalists were informed that it was only possible to make an appointment at the service center two weeks in advance. And you should come in the general order. The press service of AvtoVAZ did not comment on this situation.
Earlier, www1.ru reported that AvtoVAZ announced a discount of 300 thousand rubles on the new Lada Aura under one condition.
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