Failures in Yandex Go in Armenia affected not only the cost of trips, but also the taxi ordering process itself. In Yerevan, passengers faced delays in updating data in the application, and drivers reported problems with navigation and cashless payments. At the same time, the scale of the price increase, according to users, varies: an interlocutor of “Pervy Tekhnichesky” from Armenia estimates the price increase at 10–20%, while other passengers and tourists report a more significant increase in cost.
Sergey K., a Yandex Go user in Armenia, told “Pervy Tekhnichesky” that in recent days the application has started to work with noticeable failures. According to him, the map is not updated in real time, drivers sometimes drive past passengers, and information about the car cannot always be seen directly in the application. The day before, the car number was displayed only in the notification, while the data on the order screen was not updated.
Taxi prices have gone up, I estimate it at 10–20%. I don't see any drastic increase by 2 times. A taxi to the airport, for example, from home now costs 2000–3000 drams, usually a maximum of 2500 drams for business. Well, that is, it's not critical. Plus, WB Taxi is launching here, but not everyone has access yet. The app appeared in the 'stores', but it doesn't let you in, it offers to leave your number and wait for the launch.
At the same time, navigation and Yandex Maps continue to work for our interlocutor. However, the day before there were errors in the navigator: the application could report the need to turn after the desired turn had already been passed, although the route was displayed correctly on the map itself. According to the user's observations, the functions are gradually recovering, but not all of them are working normally yet.
The internet itself works stably. But some services that were tied to Yandex Cloud do not work. This affected some websites and services in Armenia. It is clear that the functions are recovering, but slowly.
According to TASS, other passengers reported a sharper increase in travel prices in Yerevan — by 50–60% compared to the previous week. The problems also affected the competing service GG: its head Khachatur Grigoryan explained the price increase by a sharp increase in demand with a shortage of available cars. He later reported that the service was working without interruptions, and pricing problems had been resolved.
Separate difficulties arose for passengers in the airport area. According to TASS, Russian tourists there could not use the service, and private taxi drivers offered a trip to the city for 7500–10 000 drams — approximately 1740–2320 rubles at the exchange rate on October 13, 2026. Usually such a trip costs about 3500 drams, or about 810 rubles. The offers of private traders in this case were more than twice as expensive as the usual price.
On October 12, the Armenian representative office of Yandex Go warned of temporary unavailability of certain functions and interruptions in the service in the country.
The problems began due to damage to the infrastructure of Yandex's Russian data centers. According to the company, the center in Sasovo, Ryazan region, was seriously damaged on the night of October 7-8. On October 9, some equipment in Kaluga also failed. On the night of October 11, drones attacked the data center in Vladimir, and its operation was completely stopped. Yandex admitted that the damage complicated the operation of services, but the exact timing of equipment restoration is still unknown.