About 20% of Russians use artificial intelligence (AI) to solve financial issues, and another 36.5% use its help to collect and analyze information. This is confirmed by the results of a survey conducted by specialists from SberStrakhovanie Zhizni.
How AI helps with finances and how many respondents use these services:
- Analysis of initial data for decision-making — 25%
- Formation of an investment portfolio — 13.5%
- Selection of savings products — 12.5%
- Analysis of income and expenses — 10%
In the case of AI, we see a huge opportunity: to combine the accuracy of technology with human expertise.
Despite the interest in AI in the financial sector, Russians are cautious with it. In particular, 38% of respondents are afraid of erroneous recommendations, 14.5% of respondents do not rule out advertising and distortion of information, and 8% do not understand on what basis AI makes conclusions.
For now, Russians trust banks the most — 40% listen to recommendations from financial institutions. 15% of citizens make decisions independently.